Refund policy

At ARCIV, every piece is made with purpose — and we stand behind the quality of what we create.

No Returns or Refunds

Due to the nature of our limited drops and made-to-order model, we do not accept returns or offer refunds for:

  • Wrong size selection
  • Wrong color choice
  • Change of mind

We strongly encourage you to double-check sizing and product details before placing your order.

Damaged or Defective Items

If your item arrives damaged or has a manufacturing defect, we’ve got you covered.

You’re eligible for a free replacement or full refund if:

  • You contact us within 30 days of delivery.
  • You submit a clear photo showing the issue using our Submit Issue form.

There’s no need to return the damaged item.